{"id":1449,"date":"2016-07-29T14:09:44","date_gmt":"2016-07-29T14:09:44","guid":{"rendered":"https:\/\/blogs.transparent.com\/danish\/?p=1449"},"modified":"2016-07-29T14:09:44","modified_gmt":"2016-07-29T14:09:44","slug":"making-a-call-to-customer-support","status":"publish","type":"post","link":"https:\/\/blogs.transparent.com\/danish\/2016\/07\/29\/making-a-call-to-customer-support\/","title":{"rendered":"Making a call to Customer Support"},"content":{"rendered":"
\"(Photo

(Photo courtesy of Sylvain Kalache at Flickr<\/a>, CC License..)<\/p><\/div>\n

Calling a Danish company for kundeservice<\/b> [KUNNehservis] (customer support)? Although the (wo)man at the other end of the line probably speaks good English, (s)he might just give you that extra amount of attention if you do speak Danish! \ud83d\ude42 Here are a few phrases to keep you going.<\/p>\n

Tryk 1 for menu, tryk 2 for kundeservice. <\/i><\/b>(Press 1 for menu, press 2 for customer support.)<\/i>
\nGod dag. Mit navn er Jessica Larsen. Jeg vil gerne tale med kundeservice. <\/b>(Hello. I\u2019m Jessica Larsen. I would like to\u00a0talk to customer support, please?)
\nEt \u00f8jeblik. <\/b>(Just a second.)
\nGod dag, det er kundeservice. Hvad kan jeg hj\u00e6lpe dig med? <\/b>(Hello, this is customer support. How may I help you?)
\nJeg ringer ang\u00e5ende min telefon\/computer. <\/b>(I\u2019m calling concerning my phone\/computer.)
\nKan du beskrive problemet n\u00e6rmere? <\/b>(Could you please describe the problem more in detail?)
\nJa, du forst\u00e5r, jeg kan nemlig ikke printe\/modtage sms\u2019er\/komme p\u00e5 nettet mere. <\/b>(Yes, you see, I\u2019m unable to print\/receive SMSs\/go online.)
\nJeg forst\u00e5r. Jeg s\u00e6tter dig lige over til vores IT-afdeling. Et \u00f8jeblik. <\/b>(I see. I\u2019ll transfer you to our IT department. Just a second.)
\nGod dag, det er IT-afdelingen. Hvad er problemet? <\/b>(Hello, this is the IT department. What is your problem?)
\nJo, min PIN-kode er holdt op med at virke. <\/b>(Well, my PIN code has stopped working.)
\nJa, det var jo ikke s\u00e5 godt. Har du et kundenummer? <\/b>(Oh, that\u2019s really unfortunate. Have you got a customer code?)
\nLad mig se\u2026 Den er tre, fire, syv, to, otte, nul nul. <\/b>(Let\u2019s see\u2026 It\u2019s three, four, seven, two, eight, zero, zero.)
\nSuper. Jeg ser lige om jeg finder dig i vores database. Der g\u00e5r lige lidt tid\u2026 <\/b>(Excellent. I\u2019ll see if I find you in our database. It will probably take some time\u2026)
\nHar du fundet ud af noget? <\/b>(Have you discovered anything?)
\nJa, problemet skyldes en systemfejl. Jeg s\u00f8rger for at du f\u00e5r tilsendt en ny kode. Har du en adresse? <\/b>(Yes, the problem is due to a system error. I\u2019ll make sure you\u2019ll get a new code by mail. Have you got an address?)
\nJa, den er: Kystvejen 9, 8080 Lilleb\u00e6k. <\/b>(Yes, it\u2019s:)
\nAlletiders. Du h\u00f8rer fra os i l\u00f8bet af nogle dage, Jessica! <\/b>(Marvellous. You\u2019ll hear from us within a few days, Jessica!)
\nSuper. Tak for hj\u00e6lpen! <\/b>(Great. Thanks for the help!)
\nDet var s\u00e5 lidt! Du m\u00e5 have en dejlig dag! <\/b>(You\u2019re welcome! Have a lovely day!)<\/p>\n","protected":false},"excerpt":{"rendered":"\"\"

Calling a Danish company for kundeservice [KUNNehservis] (customer support)? Although the (wo)man at the other end of the line probably speaks good English, (s)he might just give you that extra amount of attention if you do speak Danish! \ud83d\ude42 Here are a few phrases to keep you going. Tryk 1 for menu, tryk 2 for…<\/p>\n

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