{"id":2259,"date":"2016-07-29T13:31:02","date_gmt":"2016-07-29T13:31:02","guid":{"rendered":"https:\/\/blogs.transparent.com\/norwegian\/?p=2259"},"modified":"2016-07-29T13:31:02","modified_gmt":"2016-07-29T13:31:02","slug":"making-a-call-to-customer-support","status":"publish","type":"post","link":"https:\/\/blogs.transparent.com\/norwegian\/making-a-call-to-customer-support\/","title":{"rendered":"Making a call to Customer Support"},"content":{"rendered":"
\"(Photo

(Photo courtesy of Sylvain Kalache at Flickr<\/a>, CC License.)<\/p><\/div>\n

Calling a Norwegian company for kundeservice<\/b> [KOONNehserviss] (customer support)? Although the (wo)man at the other end of the line probably speaks good English, (s)he might just give you that extra amount of attention if you do speak Norwegian! \ud83d\ude42 Here are a few phrases to keep you going.<\/p>\n

Trykk 1 for meny, trykk 2 for kundeservice. <\/i><\/b>(Press 1 for menu, press 2 for customer support.)<\/i>
\nHei! Jeg heter Ola McKenzie. Kan jeg f\u00e5 snakke med kundeservice? <\/b>(Hi! I\u2019m Ola McKenzie. Could I talk to customer support, please?)
\nEt \u00f8yeblikk. <\/b>(Just a second.)
\nHallo, det er kundeservice. Hva kan jeg hjelpe deg med? <\/b>(Hello, this is customer support. How may I help you?)
\nJeg ringer fordi jeg har problemer med telefonen min\/datamaskinen min. <\/b>(I\u2019m calling because I\u2019ve got problems with my phone\/computer.)
\nKan du beskrive problemet n\u00e6rmere? <\/b>(Could you please describe the problem more in detail?)
\nJa, du skj\u00f8nner, jeg kan ikke printe\/sende sms-er\/g\u00e5 p\u00e5 nettet lenger. <\/b>(Yes, you see, I\u2019m unable to print\/send SMSs\/go online.)
\nSkj\u00f8nner. Jeg setter deg over til IT-avdelinga. Et lite \u00f8yeblikk. <\/b>(I see. I\u2019ll transfer you to our IT department. Just a second.)
\nHallo, det er IT-avdelinga. Hva er problemet ditt? <\/b>(Hello, this is the IT department. What is your problem?)
\nJo, PIN-koden min har sluttet \u00e5 fungere. <\/b>(Well, my PIN code has stopped working.)
\nAkkurat, ja. Har du et kundenummer? <\/b>(Oh, I see. Have you got a customer code?)
\nSkal vi se\u2026 Det er tre, fire, syv, to, \u00e5tte, null, null. <\/b>(Let\u2019s see\u2026 It\u2019s three, four, seven, two, eight, zero, zero.)
\nKjempegreier. Da skal jeg se om jeg finner deg i databasen v\u00e5r. Det g\u00e5r nok litt tid\u2026 <\/b>(Excellent. I\u2019ll see if I find you in our database. It will probably take some time\u2026)
\nHar du funnet noe? <\/b>(Have you found anything?)
\nJa, problemet skyldes en systemfeil. Jeg sender deg en ny kode i posten. Hva er adressa di? <\/b>(Yes, the problem is due to a system error. I\u2019ll mail you a new code. What is your address?)
\nAdressa mi er: Fjellveien 19, 4040 Ytrefjord. <\/b>(My address is:)
\nFantastisk. Da h\u00f8rer du fra oss om noen dager, Ola! <\/b>(Splendid. You\u2019ll hear from us in a few days, Ola!)
\nGreitt. Takk for hjelpa! <\/b>(Okay. Thanks for the help!)
\nBare hyggelig! Ha en str\u00e5lende dag. <\/b>(Happy to help you! Have a wonderful day.)<\/p>\n","protected":false},"excerpt":{"rendered":"\"\"

Calling a Norwegian company for kundeservice [KOONNehserviss] (customer support)? Although the (wo)man at the other end of the line probably speaks good English, (s)he might just give you that extra amount of attention if you do speak Norwegian! \ud83d\ude42 Here are a few phrases to keep you going. Trykk 1 for meny, trykk 2 for…<\/p>\n

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