Formal and Informal Phone Calls Posted by sasha on Mar 27, 2013 in English Grammar, English Language, English Vocabulary
People spend a lot of time talking on the phone. Phone calls will be different depending on the situation. For example, a group of friends will use different language on the phone than business associates. Watch two phone conversations to learn how to use both formal and informal English on the phone.
Here are the scripts with some explanations:
B: Hey is Sasha there?
A: Uh, yeah. Who’s this?
B: It’s Pip.
A: Hang on just a second (wait a minute), Pip… Sasha, phone’s for you.
C: Who is it?
A: It’s Pip.
C: Hey, what’s up (slang way to say “What are you doing?”)
B: Nothing. Just chillin‘ (relaxing) at home. How bout you?
C: Just hanging out.
B: You wanna grab a bite (go out for food)?
C: Sure, what were you thinking?
B: Let’s just go out and find something. I’m down for whatever (I’ll eat anything).
C: Sounds good… I’m starving (really hungry).
B: Meet ya down there in ten (minutes)?
C: Cool see ya then .
A: Good afternoon, this is Rachel. How may I help you?
B: Hello. Is Mr. Savinov available?
A: May I ask who’s calling?
B: My name is Mr. Wilson. I’m calling in regards to our meeting this week.
A: Would you mind holding for a minute, Mr. Wilson?
B: Not at all.
A: Thanks so much.
A: Mr. Savinov, you have a phone call from a Mr. Wilson about a meeting this week.
C: Great. Put him through (transfer the call to me). Hello, Mr. Wilson. What can I do for you?
B: Hi, Mr. Savinov. I was just calling to confirm the details of our meeting. What’s a good time for you?
A: Well I’m pretty swamped (very busy) tomorrow. How about 10 o’clock on Friday?
B: I may not be able to make it at ten. Would 10:30 be OK?
A: Sure that works for me. I’ll pencil you in (put you on my schedule) for 10:30 on Friday.
B: Great. I’m looking forward to it. See you soon.
A: Sure… thanks for calling. Take care (have a nice day).