Hello, everyone! January is drawing to an end, and although all the Christmas holiday shopping is finally behind us, this does not necessarily means that we have been spending any less! After all, shopping online is now part of our daily lives and many people nowadays even get their grocery shopping done without leaving the comfort of their living rooms. And with a variety of goods being just one click away, learning how to use language related to this activity also could come in handy. Especially if you’re getting something from a foreign e-shop, navigating through all the components can be confusing or overwhelming at times and it might lead to a negative shopping experience. So today’s post will be dedicated to all of you online shoppers, compiling a list of useful terms and examples sentences so you next purchases may go easily and smoothly. Grab your shopping carts and let’s go!

• shopping cart
• add to cart

After you select the model, color and quantity, just add it to your cart

• remove from cart

But if you change your mind, you can simply remove it from your cart

• out of stock – when the product is no longer available

I know you wanted the latest JK Rowling book for your birthday, but it was out of stock so I bought a different author instead 

• return

You can always return a product bought online if it doesn’t fit you.

• search engine

Just type in what you are looking for in the search engine to see the results

• wish list 

Once they sign in, customers can make a wish list to save items they want to buy later

• payment method

Buyers can usually choose between paying with credit card or bank transfer

• shipping – the transportation of your goods
• handling – the charge for having something packaged and posted to you
• shipping costs/ fees

This price already includes shipping and handling fees.

• (full) refund – to get your money back after returning the product

We promise you 30-day satisfaction guarantee, which means that you can return the goods within 30 days and get a full refund.

phrases:

• place an order

If you want to place an order, click on the green button and make the payment.

• proceed to checkout – to finish your order and pay for the goods

After you are done adding items to your cart, simply proceed to checkout to make the purchase.

• leave feedback – to express your opinion about an order

Leave the seller your feedback after you get your order to help other customers make.

• make a complaint – to express your dissatisfaction about an order

If your goods don’t arrive on time or are defective, buyers should make a complaint and request a refund.

• contact seller

If there is a problem with your order or if you have a special requirement, you should contact the seller.

• make a payment

Enter your credit or debit card details and any other information required and click “confirm order details” to make a payment.

• dimensions chart – information with sizes 

Check the dimensions chart thoroughly before making a purchase to avoid  

• purchase history – a list with all of the items you bought 

On your purchase history page you can find details about your previous transactions

What are your shopping habits? Ever had a bad experience online? Let us know in the comments! See you next time