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10x Platinum Posted by on Jan 16, 2025 in Company News, For Libraries

Taylor Swift. The Rolling Stones. Hamilton. And us. All 10x Platinum.

transparent language online modern library award winnerWe didn’t sell millions of records in 2024. Even better. We won a Modern Library Award with Platinum distinction for ✨the 10th year in a row!

The Modern Library Awards (MLAs) are like the Grammys, but better because the voters are librarians evaluating the products they provide to their patrons. For the 10th time, Transparent Language Online was voted Platinum, the highest honor possible.

Normally voting libraries give feedback about how much their patrons love learning languages with us. But this year we noticed a different theme in the feedback:

“We have been with Transparent language for a full year. Our onboarding experience was incredible. Patrons find the interface engaging and intuitive. The support and engagement experience that they provide is stellar.”

“Transparent Language is very responsive to requests for languages and marketing materials.”

“The team at Transparent Language Online continues to be responsive and to maintain a great product at an affordable price.”

Patrons still love the platform. (Yay!) But librarians keep telling us how much they love the customer service. Onboarding. Marketing. Staff Training. And beyond.

Our Director of Customer Success, Lauren Gancarz, explains the emphasis on support:

“The best language learning resource is the one library patrons actually use. Our developers and course creators put a lot of care into making the best possible learning experience. On top of that, we care just as much about helping librarians get to know the platform, spread the word, and have the resources they need to promote it online and in the library.”

So while patrons will encounter lots of new languages and improvements this year, librarians have lots of new goodies to explore as well:

Marketing Materials & Staff Training 

Yup, we’ve got an entire Marketing Kit for libraries, with everything from social media images to videos to printable posters and bookmarks. This year we added:

  • Social media calendar – Because coming up with promo ideas is hard! Now you’ve got at least one idea per week, plus a link to a relevant image or video from the Marketing Kit to use in your post.
  • Memes – Because promoting your e-resources should be fun.
  • Staff training videos – Because you can’t promote a resource you don’t know how to use! Staff can watch these training webinars any time to learn how to use Transparent Language Online, support young learners and ELLs, and more.

“Supporting ELLs” Guide & Panel Event

Supporting English language learners at your libraryThe most popular language of the 130+ in Transparent Language Online? English.

So we made it our mission to support librarians who are clearly supporting many English Language Learners (ELLs)!

We interviewed a dozen librarians running successful ESL programs and put their best advice in the free Supporting English Language Learners at Your Library Guide.

Then 250+ librarians joined us for a live panel event to learn from their peers about ESL programming, training volunteers, finding English resources, and more.

Spanish for Librarians Course (& Classes!)

Librarians serve diverse patrons who speak lots of languages. And we teach lots of languages… pretty convenient.

A few years ago we launched a self-guided Survival Spanish for Librarians course in Transparent Language Online—available free to any and all librarians.

Then in 2024, we made it 3x longer.

And in 2025 we’ll be running a free 4-week Spanish for Librarians classes throughout the year. (If you’re interested, get on the waitlist! Spots are limited.)

free spanish class for librarians hosted by transparent language

ASL for Librarians Course

By popular demand, we added another language to the librarian collection: ASL! Librarians can now access the 15-hour self-guided ASL for Librarians Course in Transparent Language Online as well.

That’s a lot to keep up with. 😅 But we’re trying to make that easier too!

📢 Librarians at libraries with Transparent Language Online, subscribe to our monthly librarian newsletter to be the first to know about new marketing materials, staff training, professional development opportunities, and more.

Keep learning a language with us!

Build vocabulary, practice pronunciation, and more with Transparent Language Online. Available anytime, anywhere, on any device.

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About the Author: meaghan

Meaghan is the Marketing Communications Manager at Transparent Language. She speaks enough French and Spanish to survive, and remembers enough Hausa to say "Hello my name is Meaghan, I'm studying Hausa." (But sadly that's it).


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