Don’t let language barriers come between you and your customers.

Get your customer-facing employees conversation-ready ASAP with Workforce English Essentials.

Unlike the typical Business English course, what employees learn is up to you (with help from our tutors if you’d like). No linear course with time wasted on things they already know or don’t need.

Choose from 50 hours of modules to create custom courses for your sales reps, customer service team, and beyond. Even add on your own custom modules as needed to cover your entire workforce.

A truly strong workforce isn’t just defined by skill—it’s defined by spirit.

When employees feel seen, supported, and challenged in the right ways, they bring their best selves to work. That’s where programs like this do more than teach language; they shape culture.

By fostering communication and confidence, organizations can unlock hidden strengths and elevate team morale. When leaders invest in growth and focus on nurturing employee potential, they create an environment where people don’t just perform—they thrive.

The result? A positive, connected workplace that speaks the universal language of progress.

As teams grow more confident in communication and collaboration, businesses also benefit from stronger external visibility and professional credibility. Employees who represent a brand clearly and consistently help shape how that brand is perceived online and offline.

This alignment between internal development and external presence becomes particularly valuable when organisations focus on digital positioning, ensuring that their expertise and services are easily discoverable by potential clients and partners.

Strengthening this connection often involves building structured digital profiles for teams, leveraging tools such as vCards, professional listings, and platforms like an SEO Expert Directory to showcase capabilities and achievements.

When employee expertise is presented in a cohesive and searchable way, it not only supports business SEO efforts but also reinforces a sense of pride and ownership within the workforce.

By linking employee development with strategic visibility, organisations create a cycle where engagement fuels recognition, and recognition further motivates teams to grow and contribute.

Workforce English is available now for native speakers of Arabic, Spanish, and Ukrainian in Transparent Language Online.

Upskill relevant topics

Best for English learners at a CEFR B1, Workforce English focuses on upskilling general business English needs as quickly as possible.

The fastest way to improve employees’ proficiency in workplace topics: build vocab. The more words you know, the more you can do and understand in that domain.

Choose from vocab lessons organized into 11 modules:

• At the Office
• Business Travel
• Computers and IT
• Customer Phone Communication
• Giving Presentations
• Job Search
• Negotiating
• Professional Conversation
• Professional Writing – Chat
• Professional Writing – Email
• Sales and Prices

All vocab lessons are paired with Arabic, Spanish, or Ukrainian. Having the native language as a reference point helps build vocab quicker. (Need a different language pairing? Let us know.)

Training customer service reps? Go for “Customer Phone Communication”, “Professional Writing – Chat”, and “Professional Writing – Email”.

Training sales staff? Combine “Giving Presentation”, “Negotiating”, “Sales and Prices”, and “Customer Phone Communication.”

Build confidence through immersion

Each module has several immersion lessons that put all those pieces together.

Simulated live chats. Sales calls. Follow-up emails. These real-world tasks provide a realistic English-only test of what they’ve learned.

A scored end of lesson assessment lets both you and your employees measure their progress.

Add on time with a tutor for additional communicative practice that targets their weakest skills and builds the confidence they need to succeed on the job.

Improve faster with a tutor

Our tutors provide a safe place for learners to practice in an even more realistic setting.

Each session builds on what’s been learned in the online lessons. Communicative activities like role playing prepare employees to actually use what they’re learning in real conversations.

Supplement with 200+ hours of additional English courses

For employees who need to brush up on basics, or want to improve English for personal needs, there are 200+ additional hours of English materials to choose from in Transparent Language Online, including:

• 30+ hours of English grammar lessons
• 100+ hours of Conversation courses focused on practical daily exchanges about family, food, housing, shopping, health, and more
• 45+ hours of Advanced Conversation courses focusing on medical, marketing, and financial scenarios

Any of these materials can be learned on their own or assigned by tutors to supplement the Workforce English curriculum.

Measure ROI

Don’t just take our word for it. Measure your ROI.

You can monitor employees’ progress and readiness in the admin portal. Monitor time spent. Lessons completed. Assessment scores. And more.

Explore our corporate plans to start getting the best ROI on your employees’ English studies.

Want to learn English on your own? Find it free at your library or sign up for the free trial.