Transparent Language Blog

Workforce English Essentials Course Posted by on Jul 25, 2023 in For Businesses, For Learners, Learning Material Updates

Don’t let language barriers come between you and your customers.

Get your customer-facing employees conversation-ready ASAP with Workforce English Essentials.

Unlike the typical Business English course, what employees learn is up to you (with help from our tutors if you’d like). No linear course with time wasted on things they already know or don’t need.

Choose from 50 hours of modules to create custom courses for your sales reps, customer service team, and beyond. Even add on your own custom modules as needed to cover your entire workforce.

Workforce English is available now for native speakers of Arabic, Spanish, and Ukrainian in Transparent Language Online.

business english tutoring

Upskill relevant topics

Best for English learners at a CEFR B1, Workforce English focuses on upskilling general business English needs as quickly as possible.

The fastest way to improve employees’ proficiency in workplace topics: build vocab. The more words you know, the more you can do and understand in that domain.

bussiness English course for customer service

Choose from vocab lessons organized into 11 modules:

  • At the Office
  • Business Travel
  • Computers and IT
  • Customer Phone Communication
  • Giving Presentations
  • Job Search
  • Negotiating
  • Professional Conversation
  • Professional Writing – Chat
  • Professional Writing – Email
  • Sales and Prices

All vocab lessons are paired with Arabic, Spanish, or Ukrainian. Having the native language as a reference point helps build vocab quicker. (Need a different language pairing? Let us know.)

Training customer service reps? Go for “Customer Phone Communication”, “Professional Writing – Chat”, and “Professional Writing – Email”.

Training sales staff? Combine “Giving Presentation”, “Negotiating”, “Sales and Prices”, and “Customer Phone Communication.”

Build confidence through immersionbusiness english course for live chat

Each module has several immersion lessons that put all those pieces together.

Simulated live chats. Sales calls. Follow-up emails. These real-world tasks provide a realistic English-only test of what they’ve learned.

A scored end of lesson assessment lets both you and your employees measure their progress.

Add on time with a tutor for additional communicative practice that targets their weakest skills and builds the confidence they need to succeed on the job.

Improve faster with a tutor

Our tutors provide a safe place for learners to practice in an even more realistic setting.

Each session builds on what’s been learned in the online lessons. Communicative activities like role playing prepare employees to actually use what they’re learning in real conversations.

Supplement with 200+ hours of additional English courses

For employees who need to brush up on basics, or want to improve English for personal needs, there are 200+ additional hours of English materials to choose from in Transparent Language Online, including:

  • 30+ hours of English grammar lessons
  • 100+ hours of Conversation courses focused on practical daily exchanges about family, food, housing, shopping, health, and more
  • 45+ hours of Advanced Conversation courses focusing on medical, marketing, and financial scenarios

Any of these materials can be learned on their own or assigned by tutors to supplement the Workforce English curriculum.

Measure ROI

Don’t just take our word for it. Measure your ROI.

You can monitor employees’ progress and readiness in the admin portal. Monitor time spent. Lessons completed. Assessment scores. And more.

Explore our corporate plans to start getting the best ROI on your employees’ English studies.

Want to learn English on your own? Find it free at your library or sign up for the free trial.

Keep learning a language with us!

Build vocabulary, practice pronunciation, and more with Transparent Language Online. Available anytime, anywhere, on any device.

Try it Free Find it at your Library
Share this:
Pin it

About the Author: meaghan

Meaghan is the Marketing Communications Manager at Transparent Language. She speaks enough French and Spanish to survive, and remembers enough Hausa to say "Hello my name is Meaghan, I'm studying Hausa." (But sadly that's it).


  1. Paulo Antônio Faleiros Rocha:

    Absolutely positive. Thanks

Leave a comment: